Frequently Asked Questions

Please click on the links below to jump to the appropriate section of our FAQ.

What is Chicken Soup for the Soul?

Submitting a story or poem
Are you accepting submissions for stories for Chicken Soup for the Soul books?
How do I submit a story or poem?
Can I submit more than one story to the same book title?
Is there a deadline for submitting stories for Chicken Soup for the Soul books?
Can I submit my story to another publication if I don’t yet know if it has been chosen for a Chicken Soup for the Soul book?
How will I know if my story or poem is selected for a book?
I don’t live in the United States. Can I still submit a story or poem for one of your books?
My contact information has changed since I submitted a story or poem. How do I update my contact information?
I have a title suggestion for a future Chicken Soup for the Soul book. How can I submit my idea?

Reprints and permissions
I would like to reprint a story from a Chicken Soup for the Soul book. How do I request permission to do this?
I would like to regularly publish Chicken Soup for the Soul stories or columns in the magazine, newspaper or other media outlet I edit or manage. How can I set up such a relationship?

Finding and buying Chicken Soup for the Soul products and books
Where can I find a list of all Chicken Soup for the Soul books?
Where can I buy Chicken Soup for the Soul books?
Where can I find Chicken Soup for the Soul food?
Where can I find Chicken Soup for the Soul pet food and products?
Where can I find Chicken Soup for the Soul licensed products?
I really liked a story from one of your books, but I can’t remember the title of the story or which book it was in. Can you help me?

Free Chicken Soup for the Soul story e-mails
How do I subscribe to or unsubscribe from the free Chicken Soup for the Soul story e-mails?

Press
I would like to interview someone about a Chicken Soup for the Soul book. Who should I talk to?
Are individual contributors of Chicken Soup for the Soul stories available for interviews?
I am a member of the press. How can I request a review copy of a Chicken Soup for the Soul book?
I am working on a print or video piece. Do you have any photographs or video I can use?
I need high-resolution images of Chicken Soup for the Soul cover art for a story I’m writing. Where can I download a file?
I need a high-resolution image of the Chicken Soup for the Soul logo for a story I’m writing. Where can I download a file?
Where can I find more information about the history of Chicken Soup for the Soul?
How do I correctly refer to Chicken Soup for the Soul in an article?

Business
How can I contact the corporate office of Chicken Soup for the Soul?
I am interested in discussing a trademark or licensing agreement with Chicken Soup for the Soul. Who do I contact?

Web
Why do I get a Facebook warning about my personal information when I enter a Chicken Soup for the Soul contest or sweepstakes?
What do I get with a premium subscription?
What can I search on your website?
What is Tinypass?

Other questions about comfort food or pet food
Do you have a question or comment about Chicken Soup for the Soul Foods?
Do you have a question or comment about Chicken Soup for the Soul Pet Food?
Do you have general questions about books or stories?

What is Chicken Soup for the Soul?
Chicken Soup for the Soul publishes the famous Chicken Soup for the Soul series of books that, for over 20 years, has allowed people just like you to share extraordinary stories that can change someone’s life, or even the world. Today we have expanded beyond the bookshelf. We have a new line of comfort foods that are as nurturing as our books. We make wholesome and balanced food for dogs and cats. We’re online with a range of videos, apps and a store. And we’re working hard on a new television talk show and a major motion picture. Our mission is to share happiness, inspiration and wellness through everything we do, so that whatever you’re doing, wherever you are, Chicken Soup for the Soul is “always there for you.™”

Submitting a story or poem

Are you accepting submissions for stories for Chicken Soup for the Soul books?
We are always looking for new stories and poems and we would love to consider yours for one of our upcoming books. Take a look at the list of our future book topics. If you see a topic that would be a good fit for your story or poem, please submit it to us.
If you have a story or poem you want to submit but it doesn’t fit with any of the topics below, please save it and check this page again in the future to see if we have added a topic that’s a better match.

How do I submit a story or poem?
The only way to submit stories or poems for consideration to be published in our books is through our website: www.chickensoup.com. Please click the “Submit Your Story” link in the menu at the bottom of this page and follow the instructions. After you hit the submit button, a message will appear on the following screen saying that we have received your story or poem. The message says, “Thank you! Your information has been received.” This is the only confirmation you will receive and this message means that your story has been delivered and accepted into our submission process. You will not receive an e-mail confirmation of any kind.

Don’t worry if your story loses some of its formatting when you submit it. Our editors are primarily interested in content during the early stages of the selection process. If we publish your story or poem, our editors will work with you on the formatting.

If you have any difficulties submitting your story or poem, please contact our webmaster at: webmaster@chickensoupforthesoul.com.

We prefer that you submit your stories only once, but if you believe your story fits in more than one book topic, please indicate which other topics you have submitted it for in the comments section of the submission form.

Please do not send us any book manuscripts, except through a literary agent, as these will be automatically discarded.

Before submitting a story or poem, be sure to view the Story Guidelines for information about what a Chicken Soup for the Soul story is and is not.

Can I submit more than one story to the same book title?
You may submit more than one story to a book title. There is no limit to the number of stories you may submit to a given title, but please do not submit the same story to a title more than once.

Is there a deadline for submitting stories for Chicken Soup for the Soul books?
There are submission deadlines posted for all books. To find deadlines for books we’re currently working on, visit the Possible Book Topics page. You will find a link to this page by first clicking on the “Submit Your Story” link in the menu at the bottom of this page. Sometimes deadlines are extended. The old deadline and the new deadline will both be listed if that happens.

Can I submit my story to another publication if I don't yet know if it has been chosen for a Chicken Soup for the Soul book?
Yes, but please let us know either by telling us that it is a simultaneous submission in the comments section of the submission form or, if you have already submitted your story, by e-mailing us at: webmaster@chickensoupforthesoul.com.

How will I know if my story or poem is selected for a book?
We receive an average of 100 stories per day. It can take years to fully develop a Chicken Soup for the Soul book before it is published. The selection process is very long.
Once you have submitted your story or poem please do not contact us for information about it. The selection process has many steps and we are unable to provide updates on a particular submission’s progress.

If your submission is selected for a future Chicken Soup for the Soul book, you will be notified via e-mail and we will request your permission to print the story. We never publish anything without written permission from the author.

Please keep a copy of your submission in your files. We are unable to send your story or poem back to you. If your submission is not chosen you will not receive a rejection letter.

I don’t live in the United States. Can I still submit a story or poem for one of your books?
We publish stories, written in English, submitted by people from all around the world. If you do not live in the United States we would be happy to consider your work. Please fill in the parts of the submission form that pertain to where you live.

My contact information has changed since I submitted a story or poem. How do I update my contact information?
If you have submitted a story to us and your contact information has changed please e-mail us at webmaster@chickensoupforthesoul.com. Include your first name, last name and your new contact information. Please include the e-mail address that you used with us before, as that is the only way we can find you in our system. If you have had a story published in one of our books, please give us the name of the story and the name of the book in which it appeared. If we have published more than one of your stories, please tell us the most recent one.

I have a title suggestion for a future Chicken Soup for the Soul book. How can I submit my idea?
We do not take title ideas from the public. Please do not send us title ideas.

Reprints and permissions

Can I use, reprint or excerpt a story from a Chicken Soup for the Soul book?
Our stories are copyright-protected. If you would like to reprint or excerpt a Chicken Soup for the Soul story, please contact us to request permission. Permission may be granted for a specific, one-time use. Reselling the story or reusing it in any unauthorized way is prohibited. A fee to reprint may apply.

To request permission, please click here to download the Request for Permission form. Fill out the form and send it by mail, fax or e-mail to:
The Permissions Company

P.O. Box 604

Mount Pocono, PA 18344

Attn: Frederick T. Courtright

Fax: (570) 839-7448
E-mail:
PermDude@eclipse.net

Make sure the following information is included with any mailed, faxed or e-mailed requests:

1) story title;

2) story author's name (usually found at the end of the story); 

3) title of the Chicken Soup for the Soul book the story appears in;
 and
4) planned use for the story, including number of copies and price, if any.

I would like to regularly publish Chicken Soup for the Soul stories or columns in the magazine, newspaper or other media outlet I edit or manage. How can I set up such a relationship?
Chicken Soup for the Soul has a number of long-term media relationships with outlets such as King Features. We will consider additional relationships but we do turn down most of the requests that we get for regular reprint publication. For information on beginning such a relationship, please contact Rusty Shelton at rusty@sheltoninteractive.com or (512) 206-0229.

Finding and buying Chicken Soup for the Soul products and books

Where can I find a list of all Chicken Soup for the Soul books?
Visit our website’s books page. Hover over “Read” in the menu above, then click “Explore our 250+ books.” Or, simply follow this link.

Where can I buy Chicken Soup for the Soul books?
Consumers
You can find Chicken Soup for the Soul books at your local bookstore or at any of the major online retailers, including Amazon and Barnes & Noble. Chicken Soup for the Soul books are also available at stores such as Walmart, Kmart, Target, Sam’s Club and CVS. You can also order books directly from our distributor, Simon & Schuster, at SimonSays.com.

Bulk orders
Chicken Soup for the Soul books are available at significant discounts when purchased in bulk. Custom imprinting or excerpting is also available to fit special needs. To order any of our titles in bulk, please e-mail us at webmaster@chickensoupforthesoul.com

Retailers
If you are a retailer and would like to set up an account with Simon & Schuster, please click here and complete this new vendor account form. If you have an existing retail account with Simon & Schuster and would like to check the status of your order, please contact Simon & Schuster’s customer service department at 1-800-223-2336, Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern time or e-mail customer.customerservice@simonandschuster.com.

Distributors
If you are a distributor and would like to set up an account with Simon & Schuster to order Chicken Soup for the Soul titles, please click here and complete this new vendor account form. If you have questions about ordering our titles, please e-mail us at webmaster@chickensoupforthesoul.com.

Where can I find Chicken Soup for the Soul food?
Chicken Soup for the Soul’s line of comfort food is available at 27 grocery store chains with over 2000 locations across the country. Click here to find a store near you.

Where can I find Chicken Soup for the Soul pet food and products?
Click here to find stores near you carrying Chicken Soup for the Soul pet food and products.

Where can I find Chicken Soup for the Soul licensed products?
Click here to see our licensed products.

I really liked a story from one of your books, but I can’t remember the title of the story or which book it was in. Can you help me?
We can’t fulfill requests to locate particular stories or poems from one of our more than 250 Chicken Soup for the Soul books. However, with a premium subscription to chickensoup.com, you can search our entire database of 20,000+ stories on your own.

Free Chicken Soup for the Soul story e-mails

How do I subscribe to or unsubscribe from the free Chicken Soup for the Soul story e-mails?
Click here to subscribe to our e-mails and have Chicken Soup for the Soul stories delivered right to your inbox. To unsubscribe, click on the “Unsubscribe” link at the bottom of your story e-mail. If you encounter an error while attempting to unsubscribe, please e-mail us directly at webmaster@chickensoupforthesoul.com, with subject line “E-mail Unsubscribe Error”.

Press

I would like to interview someone about a Chicken Soup for the Soul book. Who should I talk to?
Although there are several editors and contributors available for interviews, the best fit for an interview is likely Amy Newmark, publisher and editor-in-chief of Chicken Soul for the Soul. To schedule an interview with Amy or other Chicken Soup for the Soul executives, authors, or contributors, please contact Rusty Shelton at rusty@sheltoninteractive.com or (512) 206-0229.

Are individual contributors of Chicken Soup for the Soul stories available for interviews?
Yes, many contributors are available for interviews about their stories. Please contact Rusty Shelton at rusty@sheltoninteractive.com or (512) 206-0229 with the name of the contributor, the story title and the title of the book the story appeared in.

I am a member of the press. How can I request a review copy of a Chicken Soup for the Soul book?
We are happy to send review copies of any title in the Chicken Soup for the Soul library to legitimate reviewers. To request one, please contact Rusty Shelton at rusty@sheltoninteractive.com or (512) 206-0229.

I am working on a print or video piece. Do you have any photographs or video I can use?
We have a variety of visuals available for members of the press. Please contact Rusty Shelton at rusty@sheltoninteractive.com or (512) 206-0229 with your specific needs and we will do our best to accommodate them.

I need high-resolution images of Chicken Soup for the Soul cover art for a story I’m writing. Where can I download a file?
All cover art files are available for download on our website. Visit our About Us page and click on the Cover Art & Product Photos tab. You can find the About Us page by rolling over “Welcome” in the menu at the top of this page. Or, simply click here (coming soon).

I need a high-resolution image of the Chicken Soup for the Soul logo for a story I’m writing. Where can I download a file?
You can download images of the Chicken Soup for the Soul logo by visiting our About Us page and clicking on the Cover Art & Product Photos tab. Or, simply click here (coming soon).

Where can I find more information about the history of Chicken Soup for the Soul?
Visit our About Us page and click on the History button, or follow this link.

How do I correctly refer to Chicken Soup for the Soul in an article?
If you are referring to the book series or the brand, please write Chicken Soup for the Soul®, including the ® on only the first mention. If you are referring to the title of a specific book, including the first Chicken Soup for the Soul release, it should be set in italics, e.g., Chicken Soup for the Soul or Chicken Soup for the Soul: Teens Talk High School. If you are referring to the company itself, please write Chicken Soup for the Soul Publishing, LLC.

Business

How can I contact the corporate office of Chicken Soup for the Soul?
Mailing address:

Chicken Soup for the Soul,
P.O. Box 700,
Cos Cob, CT 06807- 0700

ATTN: Customer Service.
You can also contact us at 
webmaster@chickensoupforthesoul.com.

I am interested in discussing a trademark or licensing agreement with Chicken Soup for the Soul. Who do I contact?
Chicken Soup for the Soul licenses the right to use its trademark to high quality licensees. For more information, please contact us at licensing@chickensoupforthesoul.com.

Web

Why do I get a Facebook warning about my personal information when I enter a Chicken Soup for the Soul contest or sweepstakes?
When you enter a contest on Facebook, a standard disclaimer appears that says that the contest organizer will have access to your Facebook information. This is an automatic message from Facebook that has nothing to do with our policies. We do not collect personal information about contest participants.

What is a premium subscription?
A premium subscription allows you to read all of the content from our books that are available on the website. Please note that not all of our books are available via search, and we do not make available content from books that have been available for sale for under a year to any subscribers.

Premium subscriptions cost $0.99 for a 24-hour pass, $4.99 per month (with the first month for just $0.99), and $35 for an annual membership. Annual memberships are over a 40% discount from the monthly membership!

If you would like a premium membership, please click on the "Subscribe" link that appears on the lower left hand side of the page when you are viewing a story, or click here, go to account settings, and scroll down until you see Tinypass settings. Tinypass is our vendor for our premium subscriptions.

What can I search on your website?
Our search allows you to see all content that is live on our website, including reading inside our books, finding videos, discussions, and products. Please note that you cannot search inside books that have been available for sale for less than a year.

You will be limited to the number of stories you read from inside a book unless you're a Premium Subscriber. To learn more about being a Premium Subscriber, click here.

What is Tinypass?
Tinypass is the name of the vendor that provides us with the the ability to offer you Premium Subscriptions. You will see the Tinypass name and URL when you are paying for Premium Subscriptions, and you will be billed by Tinypass. Many websites, including ours, rely on a number of third party services to offer you everything necessary to give you the best experience possible. To learn more about how we share your information with Tinypass and other third-party vendors that we use, please click here. To learn more about Premium Subscriptions, please click here.

Do you have a question or comment about Chicken Soup for the Soul Foods?
Please call our customer service hotline at 855-398-0443. Please note that this is only for Chicken Soup for the Soul Foods, and they will not be able to answer questions about our books, pet foods or other products.

Do you have a question about Chicken Soup for the Soul Pet Food?
Please email our customer service at customerservice@chickensoupforthepetloverssoul.com. This is only for inquiries about pet food, and this customer service email address will not be able to answer questions about books, comfort food, or other products.

Do you have general questions about books or stories?
Please email our webmaster at webmaster@chickensoupforthesoul.com