Frequently Asked Questions

Please click on the links below to jump to the appropriate section of our FAQ.

What is Chicken Soup for the Soul?

Submitting a story or poem
Are you accepting submissions for stories for Chicken Soup for the Soul books?
How do I submit a story or poem?
Can I submit more than one story to the same book title?
Is there a deadline for submitting stories for Chicken Soup for the Soul books?
Can I submit my story to another publication if I don’t yet know if it has been chosen for a Chicken Soup for the Soul book?
How will I know if my story or poem is selected for a book?
I don’t live in the United States. Can I still submit a story or poem for one of your books?
My contact information has changed since I submitted a story or poem. How do I update my contact information?
I have a title or topic suggestion for a Chicken Soup for the Soul book, television show, film or other production. How can I submit my idea?

Reprints and permissions
I would like to reprint a story from a Chicken Soup for the Soul book. How do I request permission to do this?
I would like to regularly publish Chicken Soup for the Soul stories or columns in the magazine, newspaper or other media outlet I edit or manage. How can I set up such a relationship?

Finding and buying Chicken Soup for the Soul products and books
Where can I find a list of all Chicken Soup for the Soul books?
Where can I buy Chicken Soup for the Soul books?
Where can I find Chicken Soup for the Soul pet food and products?
Where can I find Chicken Soup for the Soul licensed products?
I really liked a story from one of your books, but I can’t remember the title of the story or which book it was in. Can you help me?

Free Chicken Soup for the Soul story emails
How do I subscribe to or unsubscribe from the free Chicken Soup for the Soul story e-mails?

Press
I would like to interview someone about a Chicken Soup for the Soul book. Who should I talk to?
Are individual contributors of Chicken Soup for the Soul stories available for interviews?
I am a member of the press. How can I request a review copy of a Chicken Soup for the Soul book?
I am working on a print or video piece. Do you have any photographs or video I can use?
I need high-resolution images of Chicken Soup for the Soul cover art for a story I’m writing. Where can I download a file?
I need a high-resolution image of the Chicken Soup for the Soul logo for a story I’m writing. Where can I download a file?
Where can I find more information about the history of Chicken Soup for the Soul?
How do I correctly refer to Chicken Soup for the Soul in an article?

Business
How can I contact the corporate office of Chicken Soup for the Soul?
How can I advertise with Chicken Soup for the Soul or A Plus?
I am interested in discussing a trademark or licensing agreement with Chicken Soup for the Soul. Who do I contact?

Web
Why do I get a Facebook warning about my personal information when I enter a Chicken Soup for the Soul contest or sweepstakes?
What is a premium subscription?
What can I search on your website?
What is Tinypass?
How do I manage/edit/cancel my premium subscription?
How do I delete my account?

Other questions about our foods
Do you have a question or comment about Chicken Soup for the Soul Pet Food?
Do you have general questions about books or stories?

What is Chicken Soup for the Soul?
Chicken Soup for the Soul publishes the famous Chicken Soup for the Soul series of books that, for over 25 years, has allowed people just like you to share extraordinary stories that can change someone’s life, or even the world. Today we have expanded beyond the bookshelf. We make nutritious and balanced food for dogs and cats. We’re online with a range of videos, apps and a store. And we’re working hard on a new television talk show and a major motion picture. Our mission is to share happiness, inspiration and wellness through everything we do, so that whatever you’re doing, wherever you are, Chicken Soup for the Soul is “always there for you.™”

Submitting a story or poem

Are you accepting submissions for stories for Chicken Soup for the Soul books?
We are always looking for new stories and poems and we would love to consider yours for one of our upcoming books. Take a look at the list of our future book topics. If you see a topic that would be a good fit for your story or poem, please submit it to us.
If you have a story or poem you want to submit but it doesn’t fit with any of the topics below, please save it and check this page again in the future to see if we have added a topic that’s a better match.

How do I submit a story or poem?
The only way to submit stories or poems for consideration to be published in our books is through our website: www.chickensoup.com. Please click the “Submit Your Story” link in the menu at the bottom of this page and follow the instructions. After you hit the submit button, a message will appear on the following screen saying that we have received your story or poem. The message says, “Thank you! Your information has been received.” This is the only confirmation you will receive and this message means that your story has been delivered and accepted into our submission process. You will not receive an e-mail confirmation of any kind.

Don’t worry if your story loses some of its formatting when you submit it. Our editors are primarily interested in content during the early stages of the selection process. If we publish your story or poem, our editors will work with you on the formatting.

If you have any difficulties submitting your story or poem, please contact our webmaster at: [email protected].

We prefer that you submit your stories only once, but if you believe your story fits in more than one book topic, please indicate which other topics you have submitted it for in the comments section of the submission form.

Please do not send us any book manuscripts, except through a literary agent, as these will be automatically discarded.

Before submitting a story or poem, be sure to view the Story Guidelines for information about what a Chicken Soup for the Soul story is and is not.

Can I submit more than one story to the same book title?
You may submit more than one story to a book title. There is no limit to the number of stories you may submit to a given title, but please do not submit the same story to a title more than once.

Is there a deadline for submitting stories for Chicken Soup for the Soul books?
There are submission deadlines posted for all books. To find deadlines for books we’re currently working on, visit the Possible Book Topics page. You will find a link to this page by first clicking on the “Submit Your Story” link in the menu at the bottom of this page. Sometimes deadlines are extended. The old deadline and the new deadline will both be listed if that happens.

Can I submit my story to another publication if I don't yet know if it has been chosen for a Chicken Soup for the Soul book?
Yes, but please let us know either by telling us that it is a simultaneous submission in the comments section of the submission form or, if you have already submitted your story, by e-mailing us at: [email protected].

How will I know if my story or poem is selected for a book?
We receive an average of 100 stories per day. It can take years to fully develop a Chicken Soup for the Soul book before it is published. The selection process is very long.
Once you have submitted your story or poem please do not contact us for information about it. The selection process has many steps and we are unable to provide updates on a particular submission’s progress.

If your submission is selected for a future Chicken Soup for the Soul book, you will be notified via e-mail and we will request your permission to print the story. We never publish anything without written permission from the author.

Please keep a copy of your submission in your files. We are unable to send your story or poem back to you. If your submission is not chosen you will not receive a rejection letter.

I don’t live in the United States. Can I still submit a story or poem for one of your books?
We publish stories, written in English, submitted by people from all around the world. If you do not live in the United States we would be happy to consider your work. Please fill in the parts of the submission form that pertain to where you live.

My contact information has changed since I submitted a story or poem. How do I update my contact information?
If you have submitted a story to us and your contact information has changed please e-mail us at [email protected]. Include your first name, last name and your new contact information. Please include the e-mail address that you used with us before, as that is the only way we can find you in our system. If you have had a story published in one of our books, please give us the name of the story and the name of the book in which it appeared. If we have published more than one of your stories, please tell us the most recent one.

I have a title or topic suggestion for a Chicken Soup for the Soul book, television show, film or other production. How can I submit my idea?
We do not take title or topic ideas from the public. Please do not send them. Thank you.

Reprints and permissions

Can I use, reprint or excerpt a story from a Chicken Soup for the Soul book?
Our stories are copyright-protected. If you would like to reprint or excerpt a Chicken Soup for the Soul story, please contact us to request permission. Permission may be granted for a specific, one-time use. Reselling the story or reusing it in any unauthorized way is prohibited. A fee to reprint may apply.

To request permission, please click here to download the Request for Permission form. Fill out the form and send it by mail or e-mail to:
The Permissions Company, LLC
Attn: Frederick T. Courtright
PO Box 670455
Coral Springs, FL 33067
E-mail: [email protected]

Make sure the following information is included with any mailed or e-mailed requests:
1) story title;
2) story author's name (usually found at the end of the story);
3) title of the Chicken Soup for the Soul book the story appears in; and
4) planned use for the story, including number of copies and price, if any.

I would like to regularly publish Chicken Soup for the Soul stories or columns in the magazine, newspaper or other media outlet I edit or manage. How can I set up such a relationship?
Chicken Soup for the Soul has a number of long-term media relationships with outlets such as King Features. We will consider additional relationships but we do turn down most of the requests that we get for regular reprint publication. For information on beginning such a relationship, please contact Rusty Shelton at [email protected] or (512) 206-0229.

Finding and buying Chicken Soup for the Soul products and books

Where can I find a list of all Chicken Soup for the Soul books?
Visit our website’s books page. Hover over “Read” in the menu above, then click “Explore our 250+ books.” Or, simply follow this link to get detailed information about our books. If you're looking for a printable list of our books, please click here.

Where can I buy Chicken Soup for the Soul books?
Consumers
You can find Chicken Soup for the Soul books at your local bookstore or at any of the major online retailers, including Amazon and Barnes & Noble. Chicken Soup for the Soul books are also available at stores such as Walmart, Kmart, Target, Sam’s Club and CVS. You can also order books directly from our distributor, Simon & Schuster, at SimonSays.com.

Bulk orders
Chicken Soup for the Soul books are available at significant discounts when purchased in bulk. Custom imprinting or excerpting is also available to fit special needs. To order any of our titles in bulk, please e-mail us at [email protected]

Retailers
If you are a retailer and would like to set up an account with Simon & Schuster, please click here and complete this new vendor account form. If you have an existing retail account with Simon & Schuster and would like to check the status of your order, please contact Simon & Schuster’s customer service department at 1-800-223-2336, Monday through Friday, 8:30 a.m. to 5:00 p.m. Eastern time or e-mail [email protected].

Distributors
If you are a distributor and would like to set up an account with Simon & Schuster to order Chicken Soup for the Soul titles, please click here and complete this new vendor account form. If you have questions about ordering our titles, please e-mail us at [email protected].

Where can I find Chicken Soup for the Soul pet food and products?
Click here to find stores near you carrying Chicken Soup for the Soul pet food and products.

Where can I find Chicken Soup for the Soul licensed products?
Click here to see our licensed products.

I really liked a story from one of your books, but I can’t remember the title of the story or which book it was in. Can you help me?
We can’t fulfill requests to locate particular stories or poems from one of our more than 250 Chicken Soup for the Soul books. However, you can search our entire database of 20,000+ stories on your own. See What can I search on your website?

Free Chicken Soup for the Soul story emails

How do I subscribe to or unsubscribe from the free Chicken Soup for the Soul story emails?
Click here to subscribe to our email newsletters and have Chicken Soup for the Soul stories delivered right to your inbox. We use an email service provider called Postup to send our email newsletters. To learn more about how we share your information with Postup and other third-party vendors that we use, please see our Privacy Policy.

If you already receive one or more of our story email newsletters and would like to update your list choices, simply fill out the newsletter signup form with your new selections with your email address.

To unsubscribe from an email list, click on the “Unsubscribe” link at the bottom of the email message. If you encounter an error while attempting to unsubscribe, please e-mail us directly at [email protected], with subject line “E-mail Unsubscribe Error”, and if possible, forward a copy of a full newsletter with your request.

To delete your personal information from our email newsletter databases:
- Send us an email at [email protected] with your request.
- Include the names of the newsletters you receive so we can remove your information from the appropriate places. If possible, forward a copy of a newsletter.
- Write "Newsletter personal info removal request" in the subject line.

Note: If you opt-out of receiving promotional emails from us, we may continue to contact you via email with service related communications.

Press

I would like to interview someone about a Chicken Soup for the Soul book. Who should I talk to?
Although there are several editors and contributors available for interviews, the best fit for an interview is likely Amy Newmark, publisher and editor-in-chief of Chicken Soul for the Soul. To schedule an interview with Amy or other Chicken Soup for the Soul executives, authors, or contributors, please contact Rusty Shelton at [email protected] or (512) 206-0229.

Are individual contributors of Chicken Soup for the Soul stories available for interviews?
Yes, many contributors are available for interviews about their stories. Please contact Rusty Shelton at [email protected] or (512) 206-0229 with the name of the contributor, the story title and the title of the book the story appeared in.

I am a member of the press. How can I request a review copy of a Chicken Soup for the Soul book?
We are happy to send review copies of any title in the Chicken Soup for the Soul library to legitimate reviewers. To request one, please contact Rusty Shelton at [email protected] or (512) 206-0229.

I am working on a print or video piece. Do you have any photographs or video I can use?
We have a variety of visuals available for members of the press. Please contact Rusty Shelton at [email protected] or (512) 206-0229 with your specific needs and we will do our best to accommodate them.

I need high-resolution images of Chicken Soup for the Soul cover art for a story I’m writing. Where can I download a file?
All cover art is available to download on our website. To find a high-resolution copy of any cover art and download it please scroll to the top of this page and select Cover Art & Product Photos. Then select the book title you want from the pull-down menu, click on the Apply button and it will download to your computer.

I need a high-resolution image of the Chicken Soup for the Soul logo for a story I’m writing. Where can I download a file?
Images of our company logo are available to download on our website. To find a high-resolution copy and download it please scroll to the top of this page and select Cover Art & Product Photos. Then select the company logo you want, click on it and it will download to your computer.

Where can I find more information about the history of Chicken Soup for the Soul?
Scroll to the top of this page and click on the History tab, or follow this link.

How do I correctly refer to Chicken Soup for the Soul in an article?
If you are referring to the book series or the brand, please write Chicken Soup for the Soul®, including the ® on only the first mention. If you are referring to the title of a specific book, including the first Chicken Soup for the Soul release, it should be set in italics, e.g., Chicken Soup for the Soul or Chicken Soup for the Soul: Teens Talk High School. If you are referring to the company itself, please write Chicken Soup for the Soul Publishing, LLC.

Business

How can I contact the corporate office of Chicken Soup for the Soul?
Mailing address:
Chicken Soup for the Soul
P.O. Box 700
Cos Cob, CT 06807-0700
ATTN: Customer Service

You can also contact us at [email protected].

How can I advertise with Chicken Soup for the Soul or A Plus?
If you’re interested in advertising opportunities with Chicken Soup for the Soul or A Plus, please contact [email protected].

I am interested in discussing a trademark or licensing agreement with Chicken Soup for the Soul. Who do I contact?
Chicken Soup for the Soul licenses the right to use its trademark to high quality licensees. For more information, please contact us at [email protected].

Web

Why do I get a Facebook warning about my personal information when I enter a Chicken Soup for the Soul contest or sweepstakes?
When you enter a contest on Facebook, a standard disclaimer appears that says that the contest organizer will have access to your Facebook information. This is an automatic message from Facebook that has nothing to do with our policies. We do not collect personal information about contest participants.

What is a premium subscription?
A premium subscription allows you to read all of the content from our books that are available on the website. Please note that not all of our books are available via search, and we do not make available content from books that have been available for sale for under a year.

What can I search on your website?
Our search allows you to see the content that is live on our website, including reading inside our books (up to four free stories per month). Please note that you cannot search inside books that have been available for sale for less than a year.

What is Tinypass?
Tinypass is a service from Piano Software, Inc., which is the vendor that provides us with the the ability to offer you Premium Subscriptions. You will see the Tinypass name and URL when paying for Premium Subscriptions, and you will be billed by Tinypass/Piano. Many websites, including ours, rely on a number of third-party services to offer you everything necessary to give you the best experience possible.

To learn more about how we share your information with Tinypass and other third-party vendors that we use, please see our Privacy Policy.

To learn more about Premium Subscriptions, please click here.

How do I manage/edit/cancel my premium subscription?
Thank you for being a Premium Member! To manage your premium subscription or billing information, you can make changes by logging into your Tinypass/Piano account at https://dashboard.tinypass.com. You set this password when you signed up for a premium subscription, and it may or may not be the same as your password to log in to ChickenSoup.com.

To edit your payment information: Log into your Tinypass/Piano account, and click on "my wallet" in the navigation bar at the top of the screen. This should be your second option after "my library." You should see a list of your credit cards on file. For security purposes, Tinypass/Piano only displays the last four digits of the credit card. If that card has expired, you can click to edit the expiration date. You can also click on the '+' symbol to add another card.

To cancel your premium subscription: Log into your Tinypass/Piano account and you'll be able to cancel your membership immediately.

If you need any further help or have any questions about your premium membership billing or access: Log into your Tinypass/Piano account and click "help!" in the navigation bar to create a new inquiry.

How do I delete my account?
If you are a registered user at ChickenSoup.com or one of our subsidiary sites, and would like to delete your account or remove your personal information such as name and email address, contact us at [email protected]. In your request, include your name, username, email address associated with your account, and the URL for each site where you would like your information to be removed.

We may ask for additional information in order for us to respond to your request efficiently. To protect your privacy, we may ask you to verify your identity before making changes to your personal information. If you are a premium member who would like to delete your account, we will also need your permission to cancel your premium subscription.

Do you have a question about Chicken Soup for the Soul Pet Food?
Please call our customer service hotline at 1-800-658-0624 or email our customer service at [email protected]. This is only for inquiries about pet food, and this customer service email address will not be able to answer questions about books or other products.

Do you have general questions about books or stories?
Please email our webmaster at [email protected]